💰 Can I request a refund?
As per our policies, Any purchase of a TEF is final. No refund, nor credit will be issued if you decide/cannot take the
exam. No possibility to reshedule or transfer your exam to another person neither.
📍Where does the exam take place? Is it online?
All exams will take place in-person, 1519 Jackson Avenue, 70130 New Orleans.
⏰ When is the exam? Do I need to take the day off?
All exams take place between 8:30 a.m. and 4:00 p.m.
We recommend keeping your entire day free, as exact exam times are subject to scheduling. You will receive an official email invitation with
your specific exam time approximately one week before your test date.
💻 What material will be used for the exam?
We provide all materials. Each candidate will use a computer with a QWERTY layout, headphones are used for the listening and a virtual
keyboard with special letters appears on the screen during the writing. These three sections are held one after another in the same room.
📜 How will I receive my results? What's the timeline?
Results for TEF will be delivered by email, it can take up 2 weeks.
⚠️ What if I need special accommodations?
If candidates require special arrangements to take the exam (extra time and/or an individual room due to ADHD or other needs), the TEF exam
is the preferred option. A medical certificate must be provided minimum two weeks prior to the exam date in order to receive such
accommodations.
Find the exam policies here.
PrepMyFuture is an e-learning platform which will help you to prepare for your TEF certification test or DELF exam. Each training licence is valid for one year, allowing the candidate to:
All sales are final. Once purchased, you will receive a unique candidate code by email with instructions on how to redeem. Codes are sent from Monday to Friday, 10AM-6PM Central Time.